We are committed to providing you with excellent service and total satisfaction. If you have any questions about your order or would like to learn about our products and services, please send an email to our Customer Service Team at Info@chevaltools.com, Monday - Friday, 7:00am - 5:00pm Eastern Time. If your email is not answered within 24 hours, please call 917.588.8995, Monday - Friday, 9:00a.m. - 5:00pm Eastern Time.